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Quality Management

Quality is a process-centered approach to ensuring that a company or an organization is providing the best possible products or services. Quality Management is the act of overseeing different activities and tasks within an organization to ensure that products and services offered, as well as the means used to achieve them, are consistent. Quality Management comprises quality control, quality assurance, and quality planning. Quality Control is defined as a part of quality management focused on fulfilling quality requirements. Quality Assurance is any systematic process of checking to see whether a product or service being developed is meeting specified requirements. Quality Planning is the process of thinking about the activities required to achieve a desired goal. It is the first and foremost activity to achieve desired results.

PMC offers Consultation using PMC Way, Training, Certification, and Auditing for the following quality services:

International Standards of:

  • IATF 16949:2016 - Automotive Quality Management System is a standard that defines QMS requirements for automotive production and relevant service parts organizations.

  • ISO 9001:2015 - Quality Management System is a standard that specifies requirements for a quality management system.

  • ISO 14001:2015 - Environmental Management System is a standard that specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance.

  • ISO 45001:2018 - Occupational Health and Safety System is a standard that specifies requirements for an occupational health and safety (OH&S) management system.

  • ESD S20.20:2014 - Electro Static Discharge (ESD) Standard provides guidelines for protecting electrical and electronic parts, assemblies, and equipment susceptible to ESD damage from Human Body Model (HBM) discharges

  • VDA 6.3 - German Automotive Quality Standard is a process audit that is an important and well-established method for the analysis of processes.

The Automotive Quality Core Tools, also known as Quality Core Tools or just simply Core Tools are key pillars of an effective quality management system. Over 30 years ago, AIAG (Automotive Industry Action Group) and ASQ (American Society of Quality) collaborated with the domestic automotive manufacturers Ford, GM, and Chrysler now FCA to establish collective quality methods and tools, which became known as the Quality Core Tools.

PMC offers Quality Core Tools Training that covers all tools including Advanced Product Quality Planning & Control Plan (APQP), Production Part Approval Process (PPAP), Failure Mode and Effects Analysis (FMEA), Statistical Process Control (SPC), and Measurement System Analysis (MSA).

Compliant Pro QMS Professional

PMC partners with Siemens to provide a complete suite of Quality Management Products for integrated solutions of compliance and quality requirements.

  • CompliantPro QMS Software is a tool that ensures a company’s quality assurance requirements are documented in a single, integrated system breaks down silos of information managed as point solutions.

  • QMS Professional Software is a process-oriented, modular system that supports the closed-loop quality product lifecycle, managing complexities for planning, control and monitoring of processes and corporate quality.

PMC provides multiple Auditing services which includes:

  • Internal Auditing. PMC offers to develop, implement, conduct, and sustain the internal auditing program. Internal Auditing includes:

    • Quality Management System Auditing, using process-approach is to verify compliance with QMS standard.

    • Manufacturing Process Auditing, using customer-specific approach is to determine the process effectiveness and efficiencies.

    • Layered Process Auditing is a system of audits performed by multiple levels of supervision and management to monitor key process, product, and service characteristics to verify process conformance on an ongoing basis.

    • Product Auditing using customer-specific approach is to verify product’s conformity to specified requirements.

  • 2nd Party Auditing.

    • Supplier Risk Assessment
    • Supplier Monitoring
    • Supplier QMS Development
    • Process Auditing
    • Product Auditing

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