Healthcare Openings

Title

Operations Improvement Management Engineer

Location

North Central US States

Type

permanent

Salary

$100-150K annually plus annual bonus and relocation package

Education

• Bachelors Degree in Industrial Engineering or related field is required
• Additional education of an MBA or Masters in Industrial Engineering is preferred

Experience

• Healthcare Management Engineering experience
• Kronos Staff Productivity experience
• Leadership experience
• Startup department / program experience
• Hands-on Management Engineering experience

Description

• Lead the staffing management and productivity functions for an organization with 131 hospitals, clinics, and pharmacy facilities. Facilitate the implementation of the staffing effectiveness system. Provide content expertise, mentors, leaders and monitors/ measures outcomes to insure staffing effectiveness improvements across the organization.

Requirements

• 5+ years experience in health care management engineering and staffing effectiveness

Senior Management Engineer

Southeast Florida; Based out of Fort Lauderdale.

Permanent

$70-90K, plus possible bonus.

A Master's degree in Industrial Engineering preferred, Bachelor's degree is acceptable.

5 Years or more.

• Skilled in lean process improvement in all areas of hospital – Er, or, staffing, finance
• Multi-site and multi-project experience (12-15 locations)
• Six-sigma black belt
• Bilingual a plus (english/spanish)

Engineering

Operations Research Analyst/Simulation Modeler

Northwest USA (relocation package available)

Perm/Direct hire

Based on experience

• Highly analytical, problem solver
• WITNESS Simulation modeling (WITNESS VR experience a plus)
• Visual Basic
• MS Office
• Outstanding communication skills
• Strong presentation skills

Currently looking for experienced Operational Research Analyst to assist the Modeling Manager in the management, development and maintenance of simulation models using WITNESS process simulation software.

As a key member of the OR team, you would need to address a wide range of operational performance issues for all aspects of existing and new nuclear facilities.

We are seeking a highly analytical problem solver, with the ability to work on your own initiative, or as part of a team.

Ideally your first degree would be in math, statistics, science, engineering, operational research, management science, business studies, or relevant post-graduate degree.

Must be an articulate communicator, who has the ability to influence both existing and potential customers (both internal and external), provide sound technical advice and resolve a wide range of operational issues. Need commitment to providing high levels of service and support for new business opportunities.

Title

Operational Modeling and Simulation Specialist
(Data Collection and Analysis Concentration)

Location

Dallas, Texas USA

Type

permanent, and contract-to-hire

Salary

negotiable

Education

4-Year Degree or work equivalent at a minimum. Masters preferred

Experience

• Must have ProModel/MedModel Experience
• Must have MiniTab Experience
• Computer programming (C, Basic, Visual Basic)
• Ability to implement ActiveX
• Strong Excel skills (pivot tables, statistical analysis)
• Associate Degree (minimum – advanced degrees welcome) or work equivalent
• Presentation skills a plus

Description

Operations Modeling and Simulation group provides hospital and clinic design optimization services to healthcare clients, along with Lean process design and Six Sigma statistical analysis to allow their architectural practice to deliver objective, quantitative analysis of alternative designs that uniquely predict the clinical and financial performance of their clients' future healthcare facilities.

Candidates must have good analytical, statistical, communication, organizational, and engineering skills and be able to sort through complex cause-and-effect relationships that determine system performance. Must have a basic foundation in statistics to properly design experiments and correctly analyze and interpret input/output data. Good, clear and concise communication skills are necessary to ensure a purposeful model is built and objectives, assumptions, and results of the study are understood.

Requirements

• 2-4 years, in school or on the job, working with discrete event simulation tools such as MedModel (preferred), Arena, Simul8, AnyLogic or Witness
• Outstanding analytical skills
• Great communication skills
• Strong detail orientation and methodical work habits
• Strong report writing skills
• Excellent knowledge of statistics

Title

Project coordinator

Location

lansing, mi

Type

IT

Salary

N/a

Education

bachelors

Experience

• 3-5 years experience coordinating, planning and tracking projects.
• 3-5 years experience with project management tools,
• 3-5 years experience with formal project management methodologies.
• 3-5 years experience with Software Development Life Cycle, SDLC
• Ability to recommend, design and prepare policy materials, operations manuals, and supporting instructions in program/ project management.
• Ability to develop and/or deliver training.
• Ability to manage multiple priorities and meet deadlines working in a collaborative working environment.
• High proficiency using Microsoft Project, Word, Excel and Access.
• Ability to evaluate, assess, plan, develop, and implement programs or services.
• Ability to communicate effectively, (including facilitation) utilizing multiple media.

Description

• Prepares and distributes routine and ad-hoc data or reports, as well as monthly Service Level Agreement (SLA) performance and project dashboard reports for distribution to MDIT management, executives and business partners.
• Provides management, department and business users with data and reports for use in the analysis of PIR requirements and status, sub-team planning and actual performance versus plans.
• Provide assistance to management in program, project and budget documentation preparation and reporting, as well as procedure and process documentation and administration.
• Assist Section Manager in the analysis of on-going program/project operations through the timely and accurate preparation of data and reports, and document of program/project policies and procedures.
• Assist Section Manager with the preparation of SUITE documentation and conduct SUITE related meetings.
• Help train Department members and business partners on team tools, policies, procedures, and standards, and helps direct the activities of student interns who serves in a supportive role in this area.
• Maintains familiarity with and uses tools as NIKU, ACCESS, and MS Project to extract and report data.
• Update and maintain project data as directed.
• Assist Section Manager in completing appropriate project control documents using the State of Michigan Project Management Methodology.

Title

configuration manager

Location

lansing, mi

Type

IT

Salary

N/a

Education

bachelors

Experience

• 3-5 years of experience with Software Configuration Management tools like Perforce tool, Rational Tools, Mercury Tools
• 3-5 years of experience with Java programming language and object oriented development concepts
• 3-5 years of experience with the structure of Web applications and HTML, particularly as they are implemented with J2EE architecture.
• 3-5 years of experience with relational databases design concepts and ability to read database model diagrams
• 3-5 years of experience with imaging and/or workflow applications (i.e. FileNet)
• Ability to organize and manage large quantities of detailed information
• Ability to write clear and concise technical documents which can be understood by both technical audiences (e.g. developers) and business clients
• Must be able to research problems independently, break down complex problems and resolve them efficiently. 

Description

• Enforce practices to identify and store configuration items in a secure repository.
• Assist in setting up and maintaining the development environment by creating repositories, setting up the product directory structure, and importing any existing files.
• Install and configure various Configuration Management tools.
• Create and maintain the product directory structure for an initial baseline of versioned project configuration items. 
• Enforce the baseline promotion levels to ensure that all configuration items stored in the project repository share a common set of legal promotion levels.
• Serve as Configuration Management Analyst for systems.
• Enforce Configuration Status Reporting requirements.
• Enforce Configuration Audit requirements.
• Assist in the organizing of application test requirements, plans, documentation, scripts, and results for easy accessibility and reusability.

Title

Technical Architect

Location

lansing, mi

Type

IT

Salary

N/a

Education

bachelors

Experience

• 3-5 years experience in the administration of WebSphere, FileNet and IIS web services
• 3-5 years experience with various hardware components in a server based environment (servers, switches, routers, SAN, NAS) and communication protocols
• 3-5 years experience with web based technology including LDAP
• 3-5 years experience in the Microsoft SQL Database administration, Vinzant ECS/GECS, and Hyperion SQR.
• 3-5 years experience in Java
• 3-5 years experience in logical program and system design; project management methodology and change management methodology are desirable

Description

• Provide technical support to application designers in the use of the framework(s) within their systems.
• Chair appropriate change control boards.
• Oversee the development of testing plans, scenarios and test data.
• Manage versions using the established configuration management process and tools.
• Plan, develop and administer design related policies and procedures to promote high quality, accuracy and usable system designs.
• Provide technical architecture experience IT project business and technical requirement sessions.
• Develop strategic goals required to insure architecture is in compliance with the MDIT Strategic Plan.
• Consult with system designers on proper system design and use of enterprise architecture components.
• Compile or design hardware and software architectural models of current and proposed systems across the client enterprise for use internally and in conjunction with third party technology partners.
• Perform design reviews for the ORS organization.
• Lead the evaluation of vendor software targeted for possible integration into the systems or environment, including strategic applications, tools, and utilities.
• Define, implement and maintain the IT design methodology and best practices.
• Survey external emerging developments, and evangelize new technologies, standards and methodologies that will have a positive impact on the quality of ORS systems and services.
• Insure the implementation of security standards in system architectures and designs. Be familiar with, provide research, documentation and input (when applicable) to Enterprise Security standards. 

Title

quality assurance test analyst

Location

lansing, mi

Type

IT

Salary

N/a

Education

bachelors

Experience

• Prior experience and established competence in established guidelines utilize the advanced features of the HP Quicktest Pro and Quality Center tool set. 
• Prior experience and established competence in established guidelines utilize the advanced features of QA/Load for load and performance testing.
• Prior experience and established competence in developing, managing and executing regression, smoke, load and performance tests
• Prior experience and established competence developing small programs with VB Script or similar programming language
• Prior experience creating basic to moderate complexity SQL queries that extract information from existing databases
• Ability to read and understand complex written software requirements at a detailed level
• Ability to read and understand the major types of UML requirements analysis diagrams (e.g. Use Cases, State Diagrams, Activity Diagrams)
• Ability to use MS Excel including advanced features for data import/export, sorting, and table creation
• Basic understanding of the Java programming language and object oriented development concepts and ability to read UML class diagrams.
• Basic understanding of the structure of Web applications, particularly as they are implemented with a J2EE architecture.

Description

• Develop test scripts that will realize the goals of Test Plans previously created by System Developers.
• Ensure design is accurately and adequately reflected in test plans.
• Ensure test scripts reflect ORS Vision basic business activities, online navigation and use of the system, data requirements, and high level process flows.
• Work with functional areas to develop test plans and coordinate with functional staff for testing.
• Develop advanced automated test programs using the Mercury Interactive Quicktest Pro tool.
• Create test scripts that capture data entered on screens and input through spreadsheets.
• Modify scripts to handle non-standard conditions.
• Validate the completeness and accuracy of tests.

• Add test scripts to Mercury Test Director and then use Test Director to schedule tests and monitor results.

• Create reusable test data based on written test plans and test script needs.
• Create test data that will be usable within Quicktest Pro and be easily modifiable.
• Identify and create supporting test data that is needed to meet data validation requirements and business rules that are not explicitly mentioned in the test plan.
• Make data updates, based on a thorough understanding of the purpose and details behind previously created test data.

SAP Basis Administrator

Princeton, nj

long term contract – 6-12 months

$65 hourly

n/a

5-7+ years

strong experience with Business Warehouse and Solution Manager only that can actively address performance and design problems while mentoring staff. They are not looking for an operations person. This position will be required for six months with potential renewal thereafter.
We are working together in an international SAP BASIS support team.  Working/Coverage hours onsite in Princeton are from 9:30 AM to 6:30 PM Monday through Friday.  Some weekend and off hours work may be required.  Good communications skills and the ability to work closely in a team is critical to this position.

Business Warehouse 3.5 (Internet Graphic Server (IGS) a plus) – Performance Tuning, Capacity Planning and skill with application debugging important
Solution Manager 4.0 or higher – Configuration and implementation of central CCMS, Solution Manager Diagnostics (Wiley IntraScope), EarlyWatch Alert Reporting, System Monitoring, Central System Administration and Service Level Reporting
Hands-on support experience with ERP2005 on NetWeaver 2004s
Five to seven years BASIS Administration experience
Desirable Skills
Oracle Administrator skills highly desirable
Experience with SAP Database Connectors to Oracle and DB2/UDB in SAP BW a plus
Experience with SAP CRM 7.0 a plus (CRM project may start within 6 months)
Java configuration and debugging
Global Environment being supported
Globally Implementing FSRI (industry solution), FI (shadow) and CD
SAP R/3 Enterprise 471 on HP-UX 11.11 on HP Superdome hardware
Backend storage subsystems include HP XP, EMC Symmetrics and Clarion
RealTech Transport Manager implemented to control SAP Core and BW landscapes
High Availability /failover solution with EMC SRDF configured in a metro cluster
Web Application Server integration with MS BizTalk
Local Environment
Locally we are currently running:
·         SAP NetWeaver HCM ERP2005 HCM ECC6.0 on HP-UX
·         Enterprise Portal NetWeaver 2004s with ESS and MSS Business Packages
·         SAP BW 3.5 with a custom built application
·         Solution Manager 4.0 running on HP-UX
·         NetWeaver Development Infrastructure (NWDI) server
RealTech Transport Manager implemented to manage both SAP Core and BW system transports.
International Environment
Internationally, we are supporting:
·         SAP R/3 Enterprise 4.71 system (scheduled for upgrade to NetWeaver 2004s ECC 6.5 in 2009) on HP-UX and Linux
·         SAP BW 7.0 on HP-UX running a Business Accelerator
RealTech Transport Manager implemented to manage both SAP Core and BW system transports.
Working experience on all of these components and platforms (HP-UX and Linux) is essential along with Systems Management exposure for managing and measuring availability and system Backup/Recovery.  Disaster Recovery planning and execution experience is a plus.

Information Technology

Title

Operational ETL Technical Administrator and Developer

Location

Auburn Hills, MI

Type

IT

Salary

-

Education

Bachelors Degree in Computer Science, Information Systems, or equivalent

Purpose of Role/Organizational Unit:

This organizational unit is responsible for managing the operational services delivery of the various elements of the Data Infrastructure. In this capacity, this Operational ETL Technical Administrator and Developer role is responsible for Service Level Management for all Informatica ETL Jobs and administration of Informatica PowerCenter.

The following functions are the responsibility of the Operational ETL Technical Administrator and Developer. This individual will be responsible to perform these tasks independently as well as with the other members of the team to coordinate the completion of new and ongoing tasks.

Position Responsibilities

• Support data operations production support team in performance issues of ETLs and technical design
• Manage project and user folders and security within Informatica Powercenter v8
• Perform code reviews and migrations of ETL solutions
• Providing technical knowledge in designing ETL solutions using Informatica to meet client needs
• Understanding configuration dependencies and interrelationships between Informatica and other data sources & designs, and troubleshoots in the area with this knowledge
• Reporting status, identifying risks/issues/mitigating actions, and meeting commitments
• Conduct user requirements gathering and document designs, including data mappings and technical design, and other design activities with the Informatica toolset
• Developing new and maintaining existing Informatica mappings and workflows based on specifications
• Participating in the design of new or changing mappings and workflows and produce technical specifications
• Participating in performance, load and scalability test planning and testing for a designated project or application. Developing, implementing and maintaining unit tests for applications
• Participating in problem solving and troubleshooting for the applications implemented with Informatica
• Documenting all new and modified mappings according to standards as part of the Data Operations documentation
• Lead the administration of Operational Informatica as part of Data Operations Team
• Support staff with technical activities/duties.
• On call responsibilities that are shared by the data operations team.

Skills Required:

• ETL architecture and development approach understanding
• Data modeling and data mapping design experience
• Demonstrated technical design skills
• Familiar with project delivery cycles
• Informatica Data Quality, Meta Data Manager, Power Analyzer
• Experience in PL/SQL and conversion of PL/SQL into Informatica
• Experience in Perl and Unix Scripting
• Understands the methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations
• Knowledge of information flow, content issues, and transformation of business requirements into Informatica Mappings
• Very Strong Oracle (10/11g) database development skill
• TOAD, SQL Navigator or similar tool
• Solid Informatica Administration Experience

Unique Competencies:

• 4 years experience in Informatica PowerCenter V7/8 tools architecture and design
• 5 years experience in ETL development and design

Title

Information Server Developer

Location

-

Type

IT

Salary

-

Education

-

Experience

• 6-8 years of related experience implementing Information Server- DataStage
• Strong experience in setting up DataStage environments and developing Linux shell scripts.
• Expert in Datastage PX Parallel Extender with 4-5 years of experience.
• Must have knowledge of Oracle 10 database development and tuning .
• 2 to 3 years use of Qualitystage, Information Analyzer (Profilestage) and Business Glossary are strongly preferred
• Familiarity with the job scheduler software, and source and version control products
• Understand DataStage clustering architecture and parallel job.
• Intimate knowledge in combine/sort/aggregate/transform data
• Able to create reusable objects and job templates
• Schedule, compile, and run DataStage jobs efficiently
• Excellent analytical skills

Description

• Designs, Develops, documents, and supports data integration jobs of a complex nature using IBM Information Server v8 (formerly Datastage).
• Responsible for developing and supporting QualityStage and DataStage conversion jobs.
• Must be skilled and experienced in all phases of development lifecycle including production support and performance tuning using these tools.

Product List

• IBM InfoSphere QualityStage 8
• IBM InfoSphere Information Analyzer 8
• IBM InfoSphere DataStage 8
• IBM InfoSphere Federation Server 8
• IBM InfoSphere Metadata Server

Title

SAP BI/BW Developer

Location

-

Type

IT

Salary

-

Education

-

Experience

• 8 years of demonstrable experience in implementing complex business applications using SAP Netweaver BI 7.0
• Experience in all layers of the SAP BW-BI solution especially on ETL, Data warehouse
• Experience in using Cognos Reports on top of SAP BI-BW is a plus
• Experience in problem resolution; excellent interpersonal, written and oral communication skills; ability to work in a multi-programmer environment
• Experience with Oracle databases is preferred
• Experience with SAP HCM data (ECC 6.0) is preferred
• Experience in customizing data sources using performance-optimized ABAP/4 extracts is preferred
• Experience in creating and enhancing complex process chains using events etc. to automate processes is a plus.

Description

• Development, monitoring and support of SAP Data Warehouse and reporting solutions.
• Design, implement and support complex data extraction, transformation and load processes to support reporting needs; monitor and support SAP Business Intelligence and Data Warehouse data processes to ensure a stable environment; integrate non-SAP data within the Data Warehouse.
• Design and develop Cognos models on SAP BI-BW is a plus
• Additional responsibilities include development and maintenance of system documentation, procedures and standards; creation and assistance with test scenarios; participation in requirements gathering and documents designs including data models and cube design.

Title

Information Server Developer

Location

-

Type

IT

Salary

-

Education

-

Experience

• 6-8 years of related experience implementing Information Server- DataStage
• Strong experience in setting up DataStage environments and developing Linux shell scripts.
• Expert in Datastage PX Parallel Extender with 4-5 years of experience.
• Must have knowledge of Oracle 10 database development and tuning .
• 2 to 3 years use of Qualitystage, Information Analyzer (Profilestage) and Business Glossary are strongly preferred
• Familiarity with the job scheduler software, and source and version control products
• Understand DataStage clustering architecture and parallel job.
• Intimate knowledge in combine/sort/aggregate/transform data
• Able to create reusable objects and job templates
• Schedule, compile, and run DataStage jobs efficiently
• Excellent analytical skills

Description

• Designs, Develops, documents, and supports data integration jobs of a complex nature using IBM Information Server v8 (formerly Datastage).
• Responsible for developing and supporting QualityStage and DataStage conversion jobs.
• Must be skilled and experienced in all phases of development lifecycle including production support and performance tuning using these tools.

Product List

• IBM InfoSphere QualityStage 8
• IBM InfoSphere Information Analyzer 8
• IBM InfoSphere DataStage 8
• IBM InfoSphere Federation Server 8
• IBM InfoSphere Metadata Server

Title

Java programming analyst

Location

lansing, mi

Type

IT

Salary

N/a

Education

bachelors

Experience

• 3 years experience analyzing business requirements, generating project specifications and converting them into code, and applying knowledge of computer programming techniques and computer languages.
• 3 years experience developing technical designs in consultation with other technical experts.
• 3 year experience on one or more of the following development and design tools:
• IBM Rational Rose or SELECT Enterprise
• Serena Prototype Composer
• ERWin
• Microsoft Visio
• Rational Software Architect RSA (or WSAD 5.0 or higher)
• Hyperion or Crystal Reports (or SQL 2005 Reporting Tool)
• Eclipse IDE
• Perforce or CVS
• 3 years total development experience in one or more of the following languages:
• J2EE/ Java 2.x, Struts/Spring Frame work, EJB
• JSP and Servelets
• Hibernate
• PowerScript
• Web Services
• JavaScript
• XML
• Active Directory, or Tivoli,  LDAP
• 3 years experience with IBM WebSphere and/or BEA Weblogic web application servers
• 3 years experience in RDBMS developing Data model Database triggers, procedures, packages and functions in a combination of any of the following:
• Microsoft SQL Server
• MySQL

Description

• Code Solutions following technical design and apply knowledge of computer programming techniques and computer languages.
• Analyze business requirements, generate project specifications, and convert specifications into code and develop technical designs in consultation with other technical experts
• Code Solutions following technical design and apply knowledge of computer programming techniques and computer languages.
• Develop unit test plans, test data and scripts for application validation and verification.
• Perform extensive analysis and design working on projects of all sizes that require exposure to all aspects of the project life cycle and creating and maintaining documentation in conformance with established standards.
• Work with senior system analyst architects to set direction of design and development for application development projects.
• Evaluate user requests for new programs or modified program components to determine feasibility, cost and time required, compatibility with current systems, and computer capabilities.

Title

Senior Systems analyst

Location

lansing, mi

Type

IT

Salary

N/a

Education

bachelors

Experience

• 5 years experience on one or more of the following development and design tools or equivalent;
• IBM Rational Rose or SELECT Enterprise
• ERWin
• Serena Prototype Composer
• Microsoft Visio
• Rational Software Architect RSA (or WSAD 5.0 or higher)
• Hyperion or Brio Reports (or SQL 2005 Reporting Tool)
• Eclipse IDE
• Perforce or CVS
• 5 years total development experience in one or more of the following languages:
• Web Services
• XML
• J2EE/ Java 2.x, Struts/Spring Frame work, EJB
• JSP & Servelets
• Hibernate
• PowerScript
• JavaScript
• Active Directory or Tivoli, LDAP
• 5 years experience with at least one of the following web application servers:
• IBM WebSphere
• BEA Weblogic
• 5 years experience in RDBMS developing data model database triggers, procedures, packages and functions in a combination of any of the following:
• Microsoft SQL Server
• MySQL
• 5 years experience developing unit and system test plans, test data and scripts for application validation and verification.

Description

• Analyze business requirements, generate project specifications, and convert specifications into code, and develop technical designs in consultation with other technical experts
• Code Solutions following technical design and apply knowledge of computer programming techniques and computer languages.
• Develop unit test plans, test data and scripts for application validation and verification.
• Perform extensive analysis and design working on projects of all sizes that require exposure to all aspects of the project life cycle and creating and maintaining documentation in conformance with established standards.
• Work with application/solution architects/java programmer analyst to set direction of design and development for application development projects.

Title

Project manager

Location

lansing, mi

Type

IT

Salary

N/a

Education

bachelors

Experience

• 3-5 years experience in project management skills utilizing formal methodologies, including change management, risk identification/mitigation, issue escalation and status reporting.
• 3-5 years experience with project managing IT Web projects that require infrastructure
• 3-5 years experience with project management tools, NIKU Workbench, MS Project  Tracker
• PMP certification
• Experience with CMM project methodologies
• Considerable knowledge of structured programming methodology and techniques.
• Experience with development projects in a J2EE, SQL, Websphere environment
• Experience with Windows platforms

Description

• Define and develop integrated project plans for all aspects of ORS projects including scope, time, cost, communication, risk, procurement, quality and human resource areas, to meet the project goals and objectives.
• Coordinate and direct the project team and the project team’s activities to deliver on-time, on-budget projects that meet customer requirements.
• Practice Change Management, maintaining project scope and manage project changes to ensure changes are beneficial to the project and that the quality of the IT product meets customer requirements.
• Apply configuration management and quality assurance techniques to assure correctness and completeness of project deliverables, including all project related documentation.
• Communicate and coordinate with business clients, team members, external DIT partners, vendors to meet project goals and objectives.
• Assure project and product deliverable quality by adhering to standards, maintaining change control, providing quality control measurements, participating in quality audits and managing work results acceptance, including acceptance of vendor deliverables.
• Provide project management products, i.e., information, status reports, presentations, etc., as required to business clients, team members and others.
• Provide leadership to the project team, including development of team member roles and responsibilities, development of team members’ technical abilities where appropriate, and evaluation of team members’ performance.

Title

scheduler - batch

Location

lansing, mi

Type

IT

Salary

N/a

Education

bachelors

Experience

• 1-3 years experience in the administration of WebSphere, FileNet and IIS web services.
• 1-3 years experience Vinzant GECS, ECS, or a scheduling tool.
• 1-3 years experience  in Microsoft  SQL Server
• 1-3 years Experience with web based technology including LDAP
• Experience working with MS Office applications
• Experience working with project management tools such as MS Project or NIKU

Description

• Determine most efficient methods to correct any job aborts, timing of job reruns, placing of appropriate checkpoints, and the rollback/recovery needs to support the production processing
• Troubleshoot and coordinate technical support needs of the State's ORS Vision system in the production environment should malfunctions occur: Windows NT/2000/2003, IBM Websphere, IIS and Microsoft SQL database and hardware components: servers, switches, routers, SAN’s and communications protocols.
• Develop and implement programs/processes that will automate event notification.  Make changes to automated schedules as needed.
• When recurring incidents or patterns occur with job runs, analyze and determine appropriate action to correct system and/or design errors and determine correct problem resolution. 
• Monitor priorities and processor utilizations and resolve conflicts in rules that determine job priority.
• Plan, implement and maintain the productional month-end, year-end, and on-demand schedules.

Title

technical support analyst

Location

lansing, mi

Type

IT

Salary

N/a

Education

bachelors

Experience

• 3 years experience in the administration of WebSphere, FileNet and IIS web services.
• Understanding of the fundamentals of various hardware components in a server based environment (servers, switches, routers, SAN, NAS) and communication protocols.
• 3 years experience with web based technology including LDAP.
• 3 years experience with Microsoft SQL Database administration, Vinzant ECS/GECS, and Hyperion SQR.
• Experience in Java
• Experience in one or both of the following:  ASP and VB.

Description

• Support and maintain user account information (rights, security, and system groups) for the agency’s test environment
• Develop, maintain and upgrade automated test scripts and architectures for application products
• Document testing status
• Write test documentation, including test plans, test defects, and defect logs
• Execute and analyze test cases and perform exploratory testing
• Analyze test outcomes and provide regular progress reports

Title

technical support analyst

Location

lansing, mi

Type

IT

Salary

N/a

Education

bachelors

Experience

• 3 years experience in the administration of WebSphere, FileNet and IIS web services.
• Understanding of the fundamentals of various hardware components in a server based environment (servers, switches, routers, SAN, NAS) and communication protocols.
• 3 years experience with web based technology including LDAP.
• 3 years experience with Microsoft SQL Database administration, Vinzant ECS/GECS, and Hyperion SQR.
• Experience in Java
• Experience in one or both of the following:  ASP and VB.

Description

• Support and maintain user account information (rights, security, and system groups) for the agency’s test environment
• Develop, maintain and upgrade automated test scripts and architectures for application products
• Document testing status
• Write test documentation, including test plans, test defects, and defect logs
• Execute and analyze test cases and perform exploratory testing
• Analyze test outcomes and provide regular progress reports