PMC offers a comprehensive array of software solutions to increase your productivity and open new marketing opportunities.
Customer Relationship Management (CRM)
Give your sales force fully integrated access to customer histories, product catalogs, and every other tool they need to maximize their effectiveness. Empower your customer service department to accept inquiries by phone, by email, or any other channel, and then route and track issues until they achieve closure and full customer satisfaction. Provide managers with full visibility to operations. PMC can implement customer relationship management solutions from Siebel Solutions or Microsoft CRM can make this a reality.
Custom Data Flow Solutions
Do you find that vital systems within your enterprise communicate inefficiently or do not communicate at all? Do individuals in your organization spend valuable time pulling data from one system and re-keying it into another? Streamline your data flows with custom solutions from PMC. We employ a variety of tools to move information to and from key systems in your organization, unlocking the value of your data and liberating your personnel to reach their full potential.
User Interface Design
Technology alone cannot solve all problems. If people can't use your technology, your investment is wasted. PMC systems are designed around human performance. We design and develop software and web-based interfaces that match the way your people actually work. Let PMC help you speed up development, decrease the need for training and support, improve accuracy, and ensure the ultimate success of your product or project. For the issues at hand, PMC will identify and implement the most appropriate type of interface: a readily deployable website, or a set of high-performance .NET forms, or even a straightforward Microsoft Access front end.
Database Design and Integration
Still struggling to find your way through years of collected data? Your management team routinely needs information from different data sources to make right decisions. Give your team Internet access to that information from anywhere in the world. PMC delivers custom database solutions that allow you to capitalize on your current investments while enhancing your technological edge. Our database experts specialize in Oracle and SQL Server technologies, and can also adapt to work within the database standards or your enterprise.
Corporate Website Design
We can create your Internet presence, design a logical structure for your internal intranet needs, or expand your partner communications through a secure extranet. Our development process ensures compelling, highly usable, successful solutions to enhance your visibility and improve your bottom line.
e-Commerce Solutions
e-Commerce is a dominant alternative interactive business channel. Let PMC help you seize this opportunity and avoid the risks. Will your system meet the needs of your customers or partners? Will the system scale? Is your data secure? PMC can implement your strategic plans with business-to-consumer and business-to-business systems that work.