Route Optimization for Medical Laboratories
In the fast changing healthcare world medical laboratories face many challenges each day. Providing comprehensive courier coverage in the service region is one such problem. In addition to picking up specimens, the courier network is also involved in other activities like delivery of reports and supplies to the providers, pick-up and delivery of x-rays, etc.
The key to success is maintaining high service levels by responding efficiently to the needs of the healthcare community while keeping the costs low. PMC’s route optimization solutions help medical laboratories to achieve just that.
PMC’s Route Optimization Methodology takes into account various factors like:
- Pick up and drop off locations
- Street network in the region
- Service time windows
- Operating costs including fuel cost and courier wages
- Weight and volume constraints
- Other miscellaneous constraints, if any
PMC’s Route Optimization Solution helps you to:
- Minimize the operating costs and improve service levels through optimal assignment of customers to couriers
- Improve turnaround time and the utilization of resources by leveling out the inflow of specimens in the medical laboratory
- Calculate the most efficient stop sequence for courier routes
- Minimize travel times while meeting the service time windows
PMC also provides streamlining of the lab operations using Lean lab processing techniques synchronized with optimized routing deliveries so that the lead times are minimized from pickup through delivery.
One of PMC’s many satisfied customers is a large medical lab in east Virginia. PMC’s optimized courier routes helped the laboratory to achieve a 20% reduction in operating costs by leveling out inflow of specimens and eliminating overtimes. Other benefits like timely courier pick ups and improvement in turnaround times helped the laboratory to attain higher customer satisfaction levels.
